Back to BikiHQ

Step-by-step guide

How to use BikiHQ from setup to check-in

Follow this guide to create an event, add guests, send QR passes, run live check-in, prevent duplicate entry, and review attendance.

For planners

Run the event

1

Create your account and verify email

Sign up as an event planner, confirm your email, and log in to reach the event dashboard.

2

Create an event

Add the event name, description, date, venue, guest limit, category details, and invitation card where needed.

3

Choose or confirm a plan

Use the free plan for starter events or upgrade when you need higher guest limits and premium event capacity.

4

Add guests

Add guests one by one or import a CSV list. Include names, email or phone, table numbers, and guest categories.

5

Send invitations and passes

Send guest invites so each guest receives a unique QR pass. You can also print or save bulk invite cards as PDF.

6

Invite attendants

Add check-in team members from the event workspace. Attendants accept their invite and get access only to assigned events.

7

Use live mode on event day

Open the Live tab to watch arrivals, scan pass codes manually, open the camera scanner, view recent scans, and monitor attendant readiness.

8

Review attendance after the event

Use the Attendance tab to review scan results, duplicate-entry attempts, who scanned each pass, and when guests checked in.

For attendants

Check guests in

1

Accept the attendant invite

Open the invite link, sign in or create an attendant account, and access your assigned event.

2

Download the offline cache

Before doors open, refresh guests or download the offline cache so guest lookup can still work when network service is weak.

3

Scan guest QR passes

Use the camera scanner for fast entry or paste the pass code manually when a QR scan is difficult.

4

Handle warnings

A valid pass checks the guest in. Already checked-in and invalid QR results are highlighted so duplicate entry is easy to stop.

5

Sync offline scans

If scans are saved while offline, return online and sync offline scans so the planner dashboard and attendance logs update.

For guests

Use the pass

1

Open the invitation

Guests use the invitation email or pass link to view event details and their unique QR pass.

2

Show the QR pass at the venue

At check-in, the guest presents the QR code or pass code. Each pass is tied to one guest and one event.

3

Avoid duplicate entry

Once a pass has been scanned, the app records that check-in and warns the team if the same pass is scanned again.

Event-day tips

Before doors open

Use the Live tab before opening doors to confirm guests, attendants, invitation cards, and first scan readiness.

Keep at least one device signed in as the planner and one device assigned to each entrance attendant.

Download the offline cache before the event starts if the venue may have unstable internet.

Use guest search by name, email, phone, or RSVP when a guest cannot quickly find their QR pass.