Back to BikiHQ

Step-by-step guide

How to use BikiHQ from setup to marketplace

Follow this guide to create an event, add guests, send QR passes, run live check-in, publish vendor services, receive enquiries, and review attendance.

For planners

Run the event

1

Create your account and verify email

Sign up as an event planner, confirm your email, and log in to reach the event dashboard.

2

Create an event

Add the event name, description, date, venue, guest limit, category details, and invitation card where needed.

3

Choose or confirm a plan

Use the free plan for starter events or upgrade when you need higher guest limits and premium event capacity.

4

Add guests

Add guests one by one or import a CSV list. Include names, email or phone, table numbers, and guest categories.

5

Send invitations and passes

Send guest invites so each guest receives a unique QR pass. You can also print or save bulk invite cards as PDF.

6

Invite attendants

Add check-in team members from the event workspace. Attendants accept their invite and get access only to assigned events.

7

Use live mode on event day

Open the Live tab to watch arrivals, scan pass codes manually, open the camera scanner, view recent scans, and monitor attendant readiness.

8

Review attendance after the event

Use the Attendance tab to review scan results, duplicate-entry attempts, who scanned each pass, and when guests checked in.

For attendants

Check guests in

1

Accept the attendant invite

Open the invite link, sign in or create an attendant account, and access your assigned event.

2

Download the offline cache

Before doors open, refresh guests or download the offline cache so guest lookup can still work when network service is weak.

3

Scan guest QR passes

Use the camera scanner for fast entry or paste the pass code manually when a QR scan is difficult.

4

Handle warnings

A valid pass checks the guest in. Already checked-in and invalid QR results are highlighted so duplicate entry is easy to stop.

5

Sync offline scans

If scans are saved while offline, return online and sync offline scans so the planner dashboard and attendance logs update.

For guests

Use the pass

1

Open the invitation

Guests use the invitation email or pass link to view event details and their unique QR pass.

2

Show the QR pass at the venue

At check-in, the guest presents the QR code or pass code. Each pass is tied to one guest and one event.

3

Avoid duplicate entry

Once a pass has been scanned, the app records that check-in and warns the team if the same pass is scanned again.

For vendors

Publish your event services

Browse marketplace
1

Create a vendor account

Sign up as a vendor, verify your email, and open the vendor workspace to manage your business listings.

2

Add your business profile

Save your business name, contact details, event-related category, location, service area, price range, description, and useful links.

3

Choose a vendor plan

Subscribe to a monthly vendor plan for the specific business you want to publish. A business without an active plan stays out of the marketplace.

4

Upload portfolio images

Upload JPG, PNG, or WebP images directly from your device. Starter supports one showcase image, while Vendor Pro supports up to five portfolio images.

5

Receive enquiries

Signed-in users can request your service from the marketplace. BikiHQ emails you the requester details, event information when selected, and their message.

6

Manage listings over time

You can update details, switch plans, delete uploaded images, or remove a business listing when it should no longer appear.

Event-day tips

Before doors open

Use the Live tab before opening doors to confirm guests, attendants, invitation cards, and first scan readiness.

Keep at least one device signed in as the planner and one device assigned to each entrance attendant.

Download the offline cache before the event starts if the venue may have unstable internet.

Use guest search by name, email, phone, or RSVP when a guest cannot quickly find their QR pass.

Vendors should keep categories specific to event services so planners can filter the marketplace quickly.